About Alliance
Founded in 2017, Alliance Events set out to deliver customer-focused, skilled, and experienced Security Officers to both the public and private sectors across the UK. Over the years, we’ve grown into a trusted, nationwide provider of security management services, serving diverse industries such as events, education, healthcare, retail, and sports. With teams operating out of Shoreditch, London, and our Head Office in Loughborough, Midlands, our expansion reflects our commitment to raising the standards within the security industry.
We are currently seeking Security Officers in London to join our team for ad-hoc roles across various venues and sites. Our London operations range from supporting major events, including working with Wembley Stadium and managing security at over 20 festivals annually, to providing tailored security management for corporate clients and universities in South and West London. If you possess the high level of expertise and professionalism we strive for at Alliance, you’ll have the opportunity to contribute to and thrive within our diverse portfolio of clients and sites.
Key Information
Position: Security Officer
Hourly Rate:
Location: London (Various sites)
Schedule: Generally 12 hour shifts however hours are varied across our portfolio
Contract: Casual Contract (Ad Hoc based on the demand across the company)
​
​​
Job Description
Your role In your role as a security team members you will be expected to do the following roles and responsibilities. These will change from site to site and any specific requirements are always communicated during inductions;
Operational Duties
​​
-
Equipment Management: Ensure the proper upkeep and functionality of on-site equipment such as radios, body cameras, and pagers. Conduct regular checks to ensure readiness and compliance with Alliance protocols.
-
Site Vigilance: Maintain high levels of situational awareness throughout the shift, discreetly monitoring the premises for any unusual activity or safety concerns.
-
Patrolling and Surveillance: Perform routine patrols and monitor CCTV systems to safeguard customers, staff, and assets. Report any irregularities promptly.
-
Access Control: Prevent unauthorised entry into restricted areas, including back-of-house, VIP zones, and backstage, in line with Alliance’s security protocols.
-
Incident Response: Respond swiftly and effectively to security or medical emergencies, following Alliance’s emergency response procedures. Provide necessary first aid support if required.
-
Conflict Management: Assist in the de-escalation of confrontational situations and ensure safe, lawful handling of disruptive individuals in accordance with Alliance’s guidelines.
Customer Service and Communication
-
Customer Engagement: Deliver friendly and professional assistance to customers and visitors, enhancing their experience while promoting a safe and welcoming environment.
-
Information Sharing: Provide clear and accurate communication to team members, supervisors, and management. Liaise with event control and on-site supervisors for updates and incident reporting.
-
Policy Enforcement: Ensure all stakeholders adhere to venue policies, health and safety guidelines, and Alliance’s operational standards.
Reporting and Documentation
-
Incident Reporting: Maintain detailed records of incidents, including written and verbal reports, to support accurate documentation and accountability.
-
Observations to Management: Share observations and recommendations with site management to continuously improve safety and security measures.
Event-Specific Duties
-
Pre-Event Preparation: Conduct pre-event briefings, site checks, and crowd assessments. Familiarize yourself with the site layout, emergency exits, and first aid facilities.
-
Ingress/Egress Management: Support safe and efficient entry and exit procedures, including queue management and ticket/pass checks.
-
Crowd Monitoring: Monitor spectators for signs of overcrowding, distress, or inappropriate behavior and take appropriate action.
-
Emergency Support: Assist with evacuation or invacuation during emergencies, ensuring compliance with Alliance’s emergency response plans.
Health, Safety, and Legal Compliance
​​
-
Regulatory Adherence: Follow Alliance’s policies & procedures, ensuring all work practices comply with current legislation.
-
Safety Audits: Regularly check fire exits, evacuation routes, and other critical areas to ensure they remain clear and operational.
-
Licensable Activities: Execute duties in compliance with licensable activity requirements and venue license terms.
Requirements
-
A valid SIA licence.
-
Experience in working in a security practices and managing the safety and security of customers & assets.
-
A strong communicator, with exceptional skills in customer service, including being a positive and enthusiastic asset within a team.
-
Display initiative and remain calm under pressure.
-
Are able to remain professional, vigilant and proactive throughout the duration of your shift.
-
Be able to work within a team environment to reach a common goal of an exceptional service.
-
Display our values - Reliability & Trust, Leadership & Communication, Competence & Training
What we can offer you
​
-
Competitive rates of Pay
-
Plenty of shift availability with the flexibility to choose your own shifts and work around your existing commitments on our casual contract
-
24/7 access to our online portal to plan your shifts and access to our team communications platform
-
A friendly, diverse and inclusive working environment that strives to provide development and opportunity during your employment.
-
Logistics support to a number of our large-scale events
-
Quick payment terms with bimonthly payrolls.
-
Real progression opportunities, mentoring and ability to gain supervisor and management experience
-
Loyalty perks, including access to additional qualifications and hourly rate increases
